Compassionate Care at Home

Our dedicated aides provide personalized care in the comfort of your home. Trust Serenity Hearts for expert support that enhances quality of life in Charlotte.

Privacy policy

Privacy Policy Serenity Hearts Enterprise LLC values the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect your data as part of our commitment to transparent and trustworthy operations. **Information Collection and Use** Serenity Hearts Enterprise LLC may collect personal information including, but not limited to, your name, contact information, health details, and payment particulars when you interact with our services. We gather this data to enhance your experience with us, process transactions, communicate effectively regarding care services, and deliver information tailored to your needs. **Data Protection** We implement strict security protocols to safeguard your personal information from unauthorized access or disclosure. Data protection measures include encryption techniques, secure servers, and regular auditing of our processes to ensure compliance with industry standards. Our commitment extends to training our staff on privacy protocols to uphold your trust. **Information Sharing** Your personal information will only be shared under circumstances necessary to provide our home health aide services or with your explicit consent, except as required by law. This ensures that your privacy is respected while enabling us to deliver high-quality care efficiently. **Website Cookies** Our website uses cookies to improve user experience by recording visitor preferences and enhancing site functions. These cookies do not store personal information but are essential for tailoring content and understanding website traffic patterns. **Policy Updates** Serenity Hearts Enterprise LLC reserves the right to update our Privacy Policy periodically. We encourage you to review this policy regularly for any changes. Any modifications will become effective upon posting on our website. For further inquiries regarding this policy or any privacy-related concerns, please contact us at [contact info]. Your privacy is important to us, and we are committed to safeguarding it diligently.